Wateen has recently launched its WiMAX services for Home Users in Karachi. I had been looking forward for WiMAX operations to start in Karachi for a long time now. After the launch, I decided to check them out.
Wateen offers very attractive packages for both Internet and its telephony services. Their website has a list of all packages and payment options they offer. Check there website out at wateen.com for more details.
I studied their packages and decided to go for their 512 kbps internet connection. As I also required a phone line so their bundle package was the one I was interested in. I registered myself using their website some days back, but got no response so I decided to visit their franchise.
I got to the franchise in my locality and had a chat with the representative. He explained me the whole process, how it is going to work and also gave me a demonstration on a setup that was deployed there in their office. The browsing and everything seemed quite good, so I opted for it. I filled in the form for a new account that night.
Next day, a person arrived at the door-step. He had brought all the equipment – Ethernet cable, WiMAX modem, etc. and setup the connection. With-in 30 minutes all was up and running. I checked it out, and things seemed to be going smoothly. I paid him the amount and he handed me the rest of the items including account details. I got the telephone number too. Things have been running pretty smoothly since then.
The WiMAX Device / Customer Premise Equipment (CPE):
Wateen provides Motorola WiMAX router that hooks up to their network. The router is pretty straight-forward with 4 ethernet ports and 2 phone jacks (RJ-11). You can hook a normal telephone set with the router to use their telephony service.
The phone line is going like normal, no delays or anything of that sort. Call quality is good and you would hardly notice any difference then using a normal landline.
Signal strength plays a major role is deciding the quality of service you would be getting. Luckily, at my place the signal strength is full – hence I should expect no problem with the service. So far, so good.
The router runs a DHCP server over the subnet 192.168.15.x. It provides internet connectivity by becoming a NAT device (ofcourse). Over here, at my home, I have changed the subnet to match my network’s – 192.168.1.1 – and I have disabled the DHCP server on the WiMAX router. I have a WiFi network at home, and I am using the WiFi router’s DHCP server instead. It doesn’t much effect me anyway, as most of the terminals here have Fixed IP addresses.
The WiMAX Router (CPE) Administration – Screenshots:
Let’s take a peak at the Motorola WiMAX router provided by Wateen, for those of you who are techies and would like to see the inside — here are some screen shots:
1. Router WiMAX Main page:
3. Router – Advanced Settings:
Getting Online through Wateen WiMAX
Once everything is setup and hooked to your computer. You need to start your browser for accessing the Internet. The first time you open your browser or try to access the Internet — wateen’s network needs you to authenticate yourself. This is done by the CISCO EDGE Subscriber Gateway (assumingly running RADIUS). In simple terms, when you try to access the internet, you need to authenticate. The following screen automatically pops up asking you for your account credentials:
Once you login successfully, the screen does not bother you again till your modem gets out of sync for a longer duration. This login is a one-time activity after every long disconnection (my assumption is that the session times out after 2 hours of being offline from wateen’s network).
The internet is going pretty smooth and delivers the promised speed. So far so very good. I have been enjoying the Internet at a speed of 512kbps. YouTube videos run smoothly with almost no lag. Browsing is blazing fast. Download runs consistently on ~60-65 KBps.
More updates on Wateen’s service would come as time will pass. Check back soon.
I have recently got wateen Wimax and its working fine.
Quick Uploading & downloading
Wateen’s customer support is worst, with every call and email they generate a new ticket and later closed it without solving problem, when I contacted them about it, they issued another ticket. My account is closed from last 2 weeks, I have called support, sent emails and visited karachi office many many times but they could not solve a simple billing mistake.
Can anyone help me set up the Wimax router? I am trying "router" as the pasword and can\’t get in.
Salam 2 all. Can anybody plz tell me the exact actual rates of Wateen all packages. sum of Rates which i have to pay for getting wateen wimax broadband.
Wateen record hit broadband market causing Etisalat(PTCL) to rollback its broadband infrastructure from pakistan.
Ahahahahahahaah wateen has 1 % users and ptcl hass 90% broadband users……….. Wateen is fuckin piece of shit………..
They have to pay ptcl for fiberoptics…… Analyzer record is fuckin bullshit…………….. tell a lie…
They r offering unlimited download….
Plz tell me one thing
Why wateen??? If I am ptcl user then y wateen….
Answer my question………
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I appreciate that Wateen offers very attractive packages for both Internet and its telephony services.
I am a happy customer of wateen, my friends
Dear All,
Just wanted to let you know that if you have a pending concern. feedback or suggestion regarding Wateen and our services, i encourage you to send an email to customerservice@wateen.com.
We will get back to you promptly and assist in every manner possible.
Thanks.
Wateen CS
Wateen’s customer support is GOOD, with every call and
email I got response from them, and problem bhi solve ho jata hai
i m using wateen since last September 2008, at initially i had some issue, but now Wteen has improved their service
Thanks for the awesome post! Its nice to see the information provided within is still relevant in April 2009
We use Wateens Jupiter Service as a Backup when and if our Link.net line is unavailable.
We recently had our wireless router reset, and went through the pain of reconfiguring everything, some things to note:
Our Jupiter Device has DHCP Enabled, and Wireless DHCP is disabled.
Jupiter Device IP is 192.168.15.1
LinkSys Router IP is 192.168.15.5
Plus we have security enabled wep key on our Wireless Network.
Wateen Customer Service is great!
yaar i m a happy wateen customer…no disconnections…high speed always on.. i have a jupiter
Hello
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I am using Wateen, always getting full signals at all. No disconnection………
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I am from Taiwan and learning to write in English, please tell me right I wrote the following sentence: "Cheap new york hotels can be hard to find, but you find some great this midtown hotel makes the list of cheap hotels in new york city partly due to."
Thanks :-). Ajay.
dears can you tell me about how to crack wateen id
Hiii
dude i have got wateen and it is running very fast than PTCL…
warna PTCL nay to marwa diya tha 😛
irshad
Dear i am user of wateen from last year , its a good wireless service and its first time in world. we should support and appricate to more copetation in this market to get maximim benefits to peoples.
salam,
i have got wateen from my relatives and i have just plugged it in! i knw the password but the browser isnt browsing!! i mean the status is connected but still it is not working! do i have to change settings for that? or anything?
Wateen’s customer support is GOOD, with every call
and
email I got response from them, and problem bhi solve
ho jata hai
PTCL WATEEN BOTH GOOD
ANY ONE INTERESTED TO GET GREAT CHEAP COACHING PLUS ONLINE PRACTICE LAB ON 12 ROUTERS PLEASE CONTACT ME
03004265742
PTCL WATEEN BOTH GOOD
ANY ONE INTERESTED TO GET GREAT CHEAP COACHING PLUS ONLINE PRACTICE LAB ON 12 ROUTERS PLEASE CONTACT ME
03004265742
No issue with Wateen after getting unlimited
Wateen is always good with “launching” packages and will capture whole market in nearly future
that,s very nice post. its is very intersting and very useful to every one. Thanks for sharing
Please improve your service in outskirts of Lahore.You will be No. 1
I would not recommend Wateen to anybody living outside of central Lahore or anybody that lives a distance from the Wateen headquarters. I have been struggling with their so called "1 mbps unlimited package" for around 2 months now. I was completely convinced I should get a PTCL 2 mbps package (In the hopes that if it doesn\’t deliver it\’s promised speed, it may work at 1 mbps at the least =P).
Funny thing is, I called PTCL and placed my order. 2 weeks go by and no response whatsoever, and then, each time I get in touch with some one from their company, they want me to go chasing after another branch. Way to take care of prospected customers. Therefore, I recharged my Wateen account, and it worked at high speed for the first day and it went back to incredibly shit.
Really, is there no decent internet service in Pakistan??
P.S. I was tricked into getting Wi Max by the Wateen offices. They told me they\’d send somebody to install Wi Fi (not Wi Max) and when their person showed up after 2 weeks or so, he landed at my house with a CPE (or whatever) and since I\’d waited so long for internet, I really had no choice.
Anyway, Wateen and PTCL are crossed off my list for good service. Anybody got any recommendations to help with my internet dilemma in this country?
i need help…speed of opening of website is very slow on my comp .but my device is showing full signals ..wat is that??please help me out why it is happening .why websites opening speed is very slow???please .iram